United Technology of Electric Substations & Switchgears (UTEC) (“we”, “our”, “us”) is committed to protecting your personal data and ensuring full compliance with the Saudi Personal Data Protection Law (PDPL) and relevant international best practices.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website utec.com.sa, engage with our services, or contact us.
1. Information We Collect
We may collect the following categories of data:
1.1 Personal Information
- Name
- Email address
- Phone number
- Company details
- Job title
- Any information voluntarily provided through contact forms or email communication
1.2 Technical and Usage Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and similar tracking technologies
1.3 Business-Related Information
- Project inquiries
- Service requests
- Vendor or partnership submissions
2. How We Use Your Information
UTEC uses collected data for the following purposes:
- To respond to inquiries and provide requested services
- To improve our website and user experience
- To communicate project or service-related updates
- To maintain security and protect against cyber threats
- To fulfil legal and regulatory obligations (including PDPL compliance)
- To analyze website performance and traffic
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Your consent (e.g., when submitting a form)
- Legitimate business interest (e.g., service improvement, communication)
- Compliance with Saudi regulations, including PDPL
4. Cookies
UTEC uses cookies to optimize website functionality and user experience.
You may disable cookies through your browser settings, but some features may not function properly.
5. Data Sharing & Disclosure
We do not sell or rent personal data.
We may share information only when necessary with:
- Authorized UTEC departments
- Approved service providers or technical support partners
- Government authorities when legally required
All third parties are contractually required to adhere to data protection obligations.
6. Data Storage & Security
We apply strong technical and organizational cybersecurity controls including:
- Encrypted communication
- Firewall and network segmentation
- Regular backups
- Access control policies
- Vulnerability management and threat monitoring
Data is stored securely and retained only for as long as necessary to fulfill the purposes stated.
7. Your Rights (Under Saudi PDPL)
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent at any time
- Submit complaints to the Saudi Data & AI Authority (SDAIA)
To exercise these rights, contact us at:
📧 info@utec.com.sa
8. External Links
Our website may include links to external websites.
UTEC is not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy periodically.
The “Last Updated” date above will always reflect the latest version.
10. Contact Us
For inquiries about this Privacy Policy or data protection practices, contact:
📧 Info@utec.com.sa
📞 8003034000
🏢 UTEC – Saudi Arabia
